Echo Crown Zone
we are committed to protecting your privacy and ensuring you have a safe and trustworthy experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our site or purchase our products. Please read it carefully.
1. Information We Collect
Personal Information You Provide:
When you create an account, place an order, subscribe to our newsletter, or contact us, we collect personal details such as:
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Name
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Email address
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Phone number
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Shipping and billing addresses
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Payment information (processed securely via third-party gateways)
Automatically Collected Information:
When you visit our website, we may collect information automatically through cookies and tracking technologies, including:
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IP address
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Browser type and version
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Pages visited and time spent on the site
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Referring URLs
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Device information
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders, including shipping and payment processing
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Communicate with you regarding your orders, account, promotions, and updates
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Personalize your shopping experience and improve our website’s functionality
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Analyze site usage to understand customer preferences and trends
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Prevent fraud and ensure the security of our services
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Comply with legal obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to enhance your experience, including:
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Essential Cookies: Required for site functionality, such as login and shopping cart.
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Performance Cookies: Help us analyze how visitors use the site to improve performance.
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Functional Cookies: Remember your preferences and settings.
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Advertising Cookies: Used to provide relevant ads and track ad performance.
You can control or disable cookies through your browser settings, but note that some parts of the site may not function properly without cookies.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
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Service Providers: Trusted partners who help us operate the business (payment processors, shipping companies, marketing services) under strict confidentiality agreements.
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Legal Authorities: If required by law or to protect our rights.
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Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred as part of the transaction.
5. Data Security
We take your data security seriously and implement industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses secure SSL encryption to safeguard your data during transmission.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, including:
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The right to access, correct, or delete your personal information
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The right to object to or restrict certain processing of your data
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The right to withdraw consent where applicable
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The right to data portability
To exercise your rights, please contact us at care@echocrownzone.com. We will respond promptly and help you manage your information.
7. Children’s Privacy
Our site and services are not directed to children under 13 years old. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will promptly delete it.
8. International Data Transfers
If you are accessing our website from outside Bangladesh, please note that your information may be transferred to, stored, and processed in Bangladesh or other countries where we operate. By using our site, you consent to such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new “Last Updated” date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us: Email: care@echocrownzone.com
Phone: 01600101953
Last Updated: 9/8/2025